I have been a long time supporter of your quest for a living wage. I have been outraged on your behalf when I hear that many of you have to depend on food stamps to feed your own families or have your hours cut so you work just below the threshold for benefits. I’ve tried not supporting Walmart but if everyone boycotted you would be out of a job completely, wouldn’t you? It’s not your fault the corporation you work for drove nearly every small business out of my small town, so I try not to take it out on you when I have no choice but to shop your aisles for the many things I need. Now that I am no longer shopping for a family, however, I try to keep my visits down to about once a month. Twice if I don’t plan well. Today I stocked up on pet supplies, a few personal items, some frozen food etc. I could find no freezer bags so when I arrived at the cash register I asked the young lady for one. I got a blank stare. I repeated it more slowly. She said she didn’t have any. I said I needed one, could she please check with the other cashiers. Again.. blank stare. I sighed and told her not to ring in any of the frozen stuff until she checked because I wouldn’t take it. Finally she got a bag. Okay.. we’re in business. I reminded her twice to ring in the dog food and litter in the cart. She insisted she had. I didn’t want her to get in trouble so I insisted she check. She hadn’t. She did. All is right in the world. Until she totaled my order. It was 124.31. I handed her 140.31 in cash and she told me I owed her 4.00. Huh? I said no.. you owe me 16.00. OH! she understood. She keyed in 120.00 instead of 140.00 No problem said I.. just ring in the additional 20.00 and we’re in business. Ummm no.. she wanted to void the order and start over. For a cash transaction. At this point the people in line behind me were becoming a little restless. I tried to explain to her what to do to no avail. So I asked her to call a manager. She did. Ten minutes later the manager was still standing about 12 feet away chatting with two other employees. I marched over and asked her if she could tear herself away to help the poor little clerk who seemed unable to understand basic math. She came over, assessed the situation and said with a straight face “yeah.. we have to void this out and start over” . What.the.fuck. I told them I wasn’t willing to stand there while they redid the whole transaction and they just stared at me. I said to give me back my cash, upended my reusable bags into the wagon and walked out. I won’t be back. If you believe you are worth more than minimum wage (and I believe you are!) then don’t be a dumbass. Take a little pride in your job. Don’t make a customer ask for something four times before you act. And for God’s sake if you are the manager, don’t watch a customer walk out on a 125.00 order because you are too stupid and/or stubborn to override a fairly simple error. And train the damned help before you unleash them on the public.
In the past I would have stood there silently fuming while my whole order was redone and my ice cream melted. I would have smiled at the young lady and told her not to worry. In restaurants when someone else (mom) makes a fuss I usually overcompensate by saying how good everything is or leaving an extra big tip. Life is short, why ruin someone’s day over something so inconsequential, right? But you know what? Life is short. This I know better than most. Stop wasting my fucking time.